Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1 to 3 business days, excluding weekends and UK bank holidays. Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.

Shipping Locations

We currently ship within the United Kingdom. If you are based outside these regions and interested in ordering, please contact us before purchasing.

Shipping Rates

There is a flat rate of £5.99 for UK shipping.

Shipping is free on orders over £50.

Delivery Times

Estimated delivery times begin from the date of dispatch, not the date of order.

Standard UK delivery typically takes 2 to 5 business days after dispatch.

Please note that delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

Tracking

Where available, we provide tracking information once your order has been shipped. You can track your order using the link provided in your dispatch confirmation email.

Delays

While we do our best to meet delivery estimates, we are not responsible for delays caused by postal services, couriers, weather conditions, or other unforeseen events.

Incorrect Address

Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

Lost or Damaged Items

If your order arrives damaged, or if you believe it has been lost in transit, please contact us within 7 days of the expected delivery date so we can investigate and assist.

Contact Us

If you have any questions about shipping, please contact us at [your support email].